(Remote) Operational Manager

Cafe Gilang Fried Chicken · 📍 Jimbaran · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
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Cafe Gilang Fried Chicken is looking for a dedicated and experienced Operational Manager to join our team. As an Operational Manager, you will be responsible for overseeing the day-to-day operations of our café, ensuring smooth and efficient service delivery. This role offers an opportunity to work in a dynamic and fast-paced environment, contributing to the success of our beloved fried chicken chain.

📋 Tanggung Jawab Pekerjaan

Manage and supervise daily operations to ensure high-quality service and customer satisfaction.,Develop and implement operational plans and procedures to improve efficiency and productivity.,Coordinate with the kitchen staff to ensure timely and accurate food preparation and delivery.,Monitor inventory levels and place orders to maintain optimal stock.,Train and develop staff to enhance their skills and knowledge.,Ensure compliance with health and safety regulations and food handling practices.,Manage and resolve customer complaints and feedback to maintain a positive reputation.,Monitor and analyze sales performance to identify trends and opportunities for growth.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Minimum of 3 years of experience in a similar operational management role within the food service industry.,Strong knowledge of food safety and health regulations.,Excellent communication and interpersonal skills.,Proficient in using operational management software and tools.,Ability to work well under pressure and manage multiple tasks simultaneously.,Strong leadership and team management skills.,Familiarity with the Indonesian market and consumer trends is a plus.

🛠️ Keahlian

Operational managementTeam leadershipCustomer serviceInventory managementFood safety and health regulationsData analysisTraining and developmentProblem-solving
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